$ ls topics/shield/
6 articles.
How Shield Blueprints lets MSPs set customer defaults and update existing settings without repeating the work for every organization.
Why people treat the junk folder as a second inbox, and how that behavior changed the way we designed Shield's Security Briefing.
Why Shield uses Zero Trust to control inbox access and a language model to summarize mail. The product design choices behind intentional AI.
Email is a federated protocol with decades of implementations behind it and an adversary working the gaps on purpose, so the set of things your product has to handle is discovered rather than designed. How we run QA at Mailprotector without a QA department.
The engineering story behind Shield's Deployment Control release: how deployment and rollout became separate steps, how health checks gate enablement, and the routing redesign that removed DNS from the process.
Three versions of Shield's mail flow architecture, from a blunt MX record to a design that hands the last mile back to Microsoft, and what changed each time along the way.
